MTS India has partnered with Goonj, an NGO for its Raahat (Relief and Comfort) floods campaign.

A collection drive has been organized at the various MTS offices in which employees have been generously donating woollens, blankets, cooking utensils, dry fruits, baby milk powder, biscuits, noodles and other utility items such as flex banners, torch, umbrella, lantern, candles, rope and first aid kit. The donated items is in the process of being handed over to Goonj to be sent to the affected people in Uttrakhand and the nearby areas.

MTS UP (West) circle team has set up phone booths at Doiwala Government hospital and at Jolly Grant Airport in Dehradun. The on ground services are helping the rescued pilgrims and tourists to connect with their friends and families. This service has been made available for FREE.
 
In-addition, MTS India has set up a 24X7 customer helpline. The initiative has been launched to help family members trace their near and dear ones, based on tracking through the last BTS location and the last call made by a victim using an MTS phone. Family members can call on two helpline numbers i.e. +91 9152550000 and +91 9152550001 to access the special service.

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