Loop Mobile launched its Mobile Service Gallery with a aim to provide flexibility to subscribers to access customer services at their doorstep.
The services offered under the Mobile Gallery will be similar to that of any Loop Mobile outlet such as activations of new postpaid & prepaid connections, prepaid recharges via e-top, on-the-spot bill payments will be offered at the mobile gallery, VAS activations & deactivations, SIM card replacement & upgradation, change of mobile number, change of tariff plans and resolution of billing & service queries.
The Mobile vans have been designed by Dilip Chabbaria. These are furnished with customer service desks, with three trained, smart & savvy executives posted for assistance. Activations of new postpaid & prepaid connections, prepaid recharges via e-top, on-the-spot bill payments will be offered at the mobile gallery. Value added services activations and deactivations, SIM card replacement and upgradation, change of mobile number, change of tariff plans and resolution of
Commenting on this exclusive service to their subscribers, Mr. Sumeet Badlaney, Vice President -Customer Service Delivery, Loop Mobile said,” Our new Service Gallery Van is yet another step in delivering our service to where our subscribers either stay or work or travel or shop or study. The fully functional & well equipped van will enable us to provide all the diverse services that our Loop Mobile Stores provide. It will help open up one more touch point to interact with our subscribers; all the while making access to our service effortless. It is also a means of creating maximum visibility & brand impact across the entire city.”
“Going ahead we will even dedicate certain days in a month to our corporate clients, this will be a boon to office-goers who are always time pressed”, he added.
The van will visit different areas of Mumbai city daily, Subscribers will be informed a day prior via SMS about the van visting their neighbourhood.