| Corporate | | | Bharti airtel dragged to consumer forum for Rs 75 | | | TT Correspondent | | 02 May 2011 | | |  This was a small case of payment towards a broadband
connection but the bungling on the part of the Bharti Aitel’
collecting agent resulted in UT District Consumer Disputes Redressal
Forum directing the company to pay Rs. 75 as refund and Rs. 2000 as
compensation.
Complainant Vivek Singla, a resident of Sector 21, Chandigarh, had
alleged that he had a broadband connection issued by respondent. A
cheque of Rs 1,500 was issued by the complainant to collecting agent
of respondent namely Ramesh towards outstanding payment of the
connection.
Subsequently, the complainant called up one Sunil of respondent's
company and requested him not to realize the cheque as the complainant
intended in making the full payment in cash. On being assured by
Ramesh, the complainant made the payment of Rs 1,500 in cash on June
22.
But to the surprise of the complainant, respondent sent the cheque for
clearance. The cheque was returned by bank because of insufficient
funds and the complainant was charged Rs 75 as bouncing charges.
Respondent in its reply stated that the complainant has not impleaded
Ramesh and Sunil as parties to the complaint and thus, the complaint
is not maintainable. It is further asserted that once the cheque
issued by the complainant bounced, they did not receive any payment
against the cheque. |
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