CSG Systems International, a global provider of software- and services-based business support solutions (BSS), on Wednesday said that the company has added two new clients on its convergent multi-service mediation solution, CSG Total Service Mediation (TSM), one in Australia and one in South East Asia.

Mobile operators in these highly competitive markets support customer bases that are already advanced users of mobile data. The advent of high speed broadband (HSPA) and LTE, supporting changing consumer demands and the growing needs of enterprise in the emerging digital economy, will dramatically increase usage and accelerate market penetration.

CSG’s Total Service Mediation will allow these operators to meet the evolving demands of their markets while at the same time saving cost and gaining efficiencies through the consolidation of existing mediation systems onto a single, convergent platform, providing the agility and flexibility they need to change in line with new business models.

CSG leads the field in LTE mediation, supporting the world’s first launch of commercial LTE services and going on to deploy Total Service Mediation for LTE across that operator group.  

Total Service Mediation supports many of the world’s largest carriers. Its ‘Billionaire’s Club’ of ten leading operators each process over a billion event data records (EDRs) per day, a total of over 32 billion events daily in total and over 6 trillion events per year, demonstrating the scale needed to meet the exponential volume growth in EDRs which LTE will trigger. And CSG provides this power at a competitive cost; its pioneering architecture allows horizontal scalability on low-cost commodity hardware, reducing the total cost of mediation ownership for some operators by a factor of 10 while delivering the processing efficiency which comes from a single platform.

 “With the assurance that huge volumes of EDRs are being accurately and reliably captured through TSM’s single integrated framework, operators can focus on building new multi-sided business models and rapidly rolling out new services to excite their customers”, said Ian Watterson, CSG International’s Vice President & Managing Director Asia Pacific.