mCarbon, a leading telecom solutions provider, on Monday announced it has enabled the technology backend for the launch of Airtel Gifting Services.
The service capability allows Airtel mobile customers to send and receive talktime with their family and friends by simply dialling *141#.
Technology provided by mCarbon has played a significant role in delivering a secure and robust technology infrastructure for Airtel Gifting Services, thus allowing customers a simple and convenient user experience towards leveraging this service.
“Living up to our philosophy to use technology to add value to day-to-day lives of our customers’, we are excited to work as the technology partner for the launch of Airtel Gifting Services. The service has been launched as part of an integrated customer community platform mNet from mCarbon, where it promises to use customer analytics and usage on the network to enhance virility of the services and hence drive revenues from increased usage”, said Rajesh Razdan, Co-founder and Director, mCarbon.
Recently launched for prepaid mobile customers on Airtel, ‘Airtel Gifting Services’ allows friends on the Airtel network to send and receive talk time to each other --- and even give away mobile services’ gift packs with or without a special occasion.
Even when out of balance, Airtel prepaid customers can now also send an emergency ''call me back' SMS alert to a friend, This is possible even when the customer has no balance, and is unable to even make a ‘missed call’. This service allows an Airtel prepaid mobile customer to send upto 5 call me back SMS alerts per month to other Airtel customers absolutely free of cost. |