Bharti Airtel, a leading global telecommunications services provider with operations in 20 countries across Asia and Africa, has launched the world’s first free intercontinental incoming roaming service by including India, Bangladesh and Sri Lanka to its current bouquet of one network services for its African customers. Airtel customers already avail this facility across the company’s mobile network in 17 countries across Africa.

Airtel customers in Africa will not need to register for the one network service or buy new SIM cards as they will now be automatically provisioned as ‘citizens’ of Airtel’s borderless network across 20 countries in Africa and Asia.

This offers opportunities to a base of 60 million Airtel customers in Africa to roam at affordable tariffs in India, Sri Lanka and Bangladesh. By offering free incoming calls whilst roaming, the service ups the ante for global telecom providers as the seamless service across continents is a world-first amongst mobile service providers. This will greatly benefit the travelling population, consisting of tourists, corporates, businessmen and students who want to keep in touch with people back home.

Commenting on the service, Andre Beyers, Chief Marketing Officer, Airtel Africa said: “Mobile communication has the ability to connect communities. Airtel’s ONE NETWORK now gives our customers the ability to drastically reduce roaming charges whilst travelling within and across the two continents. Our goal is to provide affordable and relevant mobile communication solutions across borders.”