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BSNL, MTNL join hands to offer pan-India services
TT Correspondent |  |  24 Sep 2013

India’s two state owned telcos Bharat Sanchar Nigam Ltd and Mahanagar Telephone Nigam Ltd on Tuesday have signed a pact for providing cost-effective solutions for their pan India requirements.

The partnership will cover mobile communications, infrastructure sharing and enterprise business for information technology and telecom services.

“We are going to provide cost-effective solutions for their pan India requirements. We are going to share the resources of each other, which will ultimately bring down the cost of operations,” R.K. Upadhayay, Chairman and Managing Director, BSNL, said here.

Both companies will use the infrastructure of each other such as ducts, buildings, towers, intelligent network services and toll free services. This will help BSNL and MTNL to concentrate more on improving customer services, he said.

“We will be signing service level agreement and are committed to provide the agreed service delivery and service assurance. An enterprise vertical on the similar pattern of BSNL has been also created in MTNL on the philosophy of customer segmentation. This will help us to design and provide customised services as per their need,” said A.K. Garg, CMD, MTNL.

    
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24 Sep 2013(IST)  
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