Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, has said that CUA - Australia's largest customer owned financial institution has implemented TCS BaNCS to reengineer its core banking and Online Banking system.
 
The new solution expands CUA’s capability to deliver more flexible and innovative products and services to customers. TCS BaNCS will also enable CUA to improve internal processes and efficiencies as well as facilitate enhanced customer service.
 
Chris Whitehead, CEO of CUA said  "Our new core banking system provides a single integrated approach across all consumer banking products, including transaction banking, lending, mortgages and deposits, as well as online and mobile access. This level of integration is unmatched in the industry in Australia. Such a single enterprise view of the customer is already delivering a better experience for CUA."
 
Colin Sword, Country Head, TCS Financial Solutions –CUA’s new Online Banking platform will also provide customers with a modern, new look coupled with an easy to navigate online banking experience. Core to this success was outstanding teamwork; I would like to congratulate CUA and the team on this transformation success.”