Elitecore Technologies, on Monday announced that it has been named as a Niche Player in Gartner Magic Quadrant for “Integrated Revenue and Customer Management” (IRCM) for CSPs, 2014.
 
“We are one of the fastest growing IRCM companies. We believe our improvement in ability to execute is due to the success of gaining  a high level of customer satisfaction through our functional capability and flexible approach in fulfilling customers’ technical requirement to roll out next generation IP-based services accomplishing their monetization goals and helping them succeed in a highly competitive market,” said Nikhil Jain, CEO & Managing Director, Elitecore Technologies.
 
The Magic Quadrant for IRCM for CSPs evaluates solution suites that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other functions. This Magic Quadrant will help CIOs, business leaders and IT leaders that are developing their IRCM strategies to assess whether they have the right products and solutions to support them.
 
Gartner evaluates the vendors based on two criteria: Completeness of Vision , which covers the “combination of domain expertise, appropriate go-to-market strategy and a focus on innovation in product functionality and enabling technology”; and Ability to execute , which covers the “combination of factors driven by product functionality, architecture  performance and  the ability to meet customer expectations during product delivery and operation.”
 
In the report, Gartner has evaluated Elitecore's broad based product portfolio that incorporates all IRCM components for CSPs.