Flytxt, on Monday announced the appointment of Mario Nolla, a telecom industry veteran with more than 15 years of experience as Vice President, Analytics and Consulting Practice. Mario joins Flytxt from Etisalat Group, where he served for 6 years as the Director, Customer Value Management, overseeing customer value and experience management strategies of its 19 subsidiaries across the globe. Mario will report to Dr. Vinod Vasudevan, Group CEO, Flytxt.
Mario Nolla will lead the Analytics and Marketing Consulting Practices of Flytxt, working closely with clients to enable them to extract maximum business value from their data by leveraging Flytxt platforms, packaged analytics models, business applications and best practices.
“Mario has executed many successful analytics-driven customer experience programs in diverse telecom markets. I am confident that his extensive experience in Marketing and Analytics domains would serve well to further enhance our customer engagement practices; delivering higher measurable economic value to our customers,” said Dr. Vinod Vasudevan, Group CEO, Flytxt.
“Customer centricity and operational efficiency are rapidly becoming an absolute necessity for CSPs’ business profitability. I am excited to join Flytxt, who offers a unique approach combining technological and consulting services to significantly improve clients business through faster, deeper, analytics based intelligent decision making support,” said Mario Nolla.
Mario’s international experience spans across management consulting for Telecom specialized firms such as Cluster Consulting and Delta Partners, as well as Technology start-ups such as Strands. Mario holds an Economics degree from Universidad Autonoma de Madrid and an MBA from Instituto de Empresa (Madrid) and Andersson Business School in UCLA (California, USA). |