Tata Communications announced the launch of Application Performance Visibility Service which the company claims is a suite of integrated, end-to-end, network and application performance monitoring service with three-tiered service options—Network Visibility, Application Visibility, and Voice over IP (VoIP) Visibility.

According to Tata Comm, the service will equip IT managers with in-depth, real-time, historical data on every network site in addition to allowing multiple users to share views on infrastructure thereby easing processes involving plan capacity, create reports, troubleshoot performance problems, and reduce mean time to resolve (MTTR).

Monitoring of  events across the infrastructure, including the local loop, port, site-to-site circuit, application, and server performance, is also possible said Tata Comm.

"In addition, they can test performance of business-critical network applications before rolling them out into production. In-depth visibility options provided by this service can be combined with the Application Performance Optimization Services launched in 2008, which offer optimization, compression, and acceleration features for a complete WAN and application performance management solution," said a company statement.

“As global enterprises depend highly on their IT infrastructure to deliver quality applications to end-users, they require efficient, end-to-end view of network and application performance. To that end, Application Performance Visibility Service facilitates improved performance and management of all network elements, including managing remote sites from central locations, while reducing costs and delivering detailed reports for wise capacity planning decisions,” said Genius Wong, Senior Vice President, Global IP and VPN services for Tata Communications. “This is especially relevant now during the global, economic crisis.”

“Application Performance Visibility Service can help minimize these business concerns by providing customers the flexibility to troubleshoot their WAN and applications online and in real time while also enabling them to proactively monitor application to eliminate potential degradation in performance quality,” Wong added.

According to Mike Gengler, Director of Sales & Marketing for Fluke Networks, Asia/Pacific, “We are pleased and proud to collaborate with Tata Communications. Their broad range of IT capabilities, superior quality of service, and esteemed customer base create an excellent opportunity to extend our solutions to enterprises that can benefit from improved network and application performance.”