Hungarian-based mobile operator and part of Telenor, Pannon selected Ness Technologies for a three year CRM solution contract.

“This CRM Program is a vital part of realizing our strategy. With the help of Ness Technologies, the program will strengthen our performance and capabilities in several CRM related areas: providing quality services, delivering excellent customer experience and rewarding our customers.” said Fridtjof Rusten, Chief Financial Officer of Pannon. “At the same time, the program will reduce our costs and IT complexity.”

“Together with Pannon we can build a solution that puts the people of Hungary at the forefront of mobile communications,” added Szabolcs Homola, Managing Director of Ness Hungary. “That is exciting for all of us. We strongly believe our extensive telecommunications expertise will help Pannon reach its business objectives by reducing time to market for current and future services, improving costs and dramatically enhancing user experience for millions of customers.”

Ness claims to be one of Central and Eastern Europe’s largest IT service providers with leading telecom operators as its clients.