Verizon Business claimed successful deployment of an advanced technology platform for technical support services provider, iYogi enabling the firm to deliver enhanced customer service.
The Verizon IP networking and applications management solution will combine IP voice and data network connecting iYogi operations in Australia, Canada, the U.K. and the U.S., with co-location of the company’s core business application servers in Verizon Business’ Los Angeles data centre.
Vishal Dhar, president of marketing, iYogi said, “Our global footprint is continuing to expand, so we needed to identify a partner with the reach, experience and solutions to support our ongoing growth. Verizon Business, with its strong track record in the delivery of excellent global communications and IT solutions, was the ideal choice. The team demonstrated a great understanding of our business needs and quickly deployed a solution that enables us to more securely and reliably serve our customers. We’re already realizing cost and management efficiencies, but more importantly, our customers are reaping real benefits.” |