Telecom Infrastructure company, Quippo-WTTIL signed a five year multi-million dollar Integrated Managed Services (IMS) agreement with IBM under which the latter will also provide comprehensive technical support to overhaul Quippo-WTTIL’s IT  infrastructure system which will include managing the hardware, mailing and infrastructure management software applications.

As part of the deal IBM will provide server  and  storage  support,  networking and security services at QUIPPO-WTTIL’s hosted data centre in Gurgaon.

Announcing  the deal Mr. Arun Kapur, CEO, Quippo-WTTIL said,“With focus on customer centricity and innovation, it was crucial for us to blend the IT requirements with our  business objectives, especially  in  today’s competitive  environment.  With this agreement, our aim is not just to have an  IT  partner  but  an  enabler  of  growth  that can help us enhance our operational efficiencies  which  will,  in  turn,  benefit  our  operator partners. We  chose to work with IBM because their world-class IT products and  solutions  will  help  us further enhance our competencies that can be leveraged for future growth.”

“Mobile  telephony is growing tremendously all over the world especially in growth  markets  such  as  India,  and  communication service providers are choosing  IBM  to  help  deliver next generation services to keep pace with market   shift  and  customer  demand,”  said  Neeraj  Sharma,  Director  - Integrated  Technology Services, IBM India/South Asia. “IBM''s comprehensive solution  for  Quippo-WTTIL  will  help  synchronize  the  recently  merged company’s everyday business needs from e-mail to help desk support enabling Quippo-WTTIL  to maximize efficiency and continue to lead the telecom tower space throughout India.”