Welcome Guest Login | Register | Site Map | | Make TelecomTiger my homepage     
Telecom News
Enterprise |  Policy & Regulation |  Mobiles & Tabs |  Corporate |  VAS |  People Movement  |  Technology  |  LTE
Technology
Tech Mahindra and Avaamo partner to take conversational AI platform to global markets
TT Correspondent |  |  07 Sep 2018

Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions announced a global strategic partnership with Avaamo, a leader in conversational artificial intelligence (AI). This partnership will include developing and delivering conversational AI solutions for global enterprises.

Tech Mahindra will evangelize Avaamo’s enterprise products and build solutions around platforms in areas such as the internet of things, artificial intelligence, and machine learning. The collaboration will help Tech Mahindra harness newer enterprise artificial intelligence technologies and serve global markets in countries like the United States, United Kingdom, Netherlands, Germany, Sweden, Malaysia, Israel, Philippines, and Indonesia amongst many others.

Jagdish Mitra, Chief Strategy and Marketing Officer, Tech Mahindra, said, “Artificial Intelligence as a differentiated next-gen technology is core to our strategy at Tech Mahindra. Conversational AI is the next frontier of enhanced intelligence as humans and machines harmonize to enable connected experiences. Virtual assistants are already disrupting the customer experience space. Avaamo and Tech Mahindra have a shared vision - to implement cutting-edge AI solutions, specifically in the banking, telco, retail and healthcare industries”.

The industry-specific AI based conversational solutions would help clients realize the value of truly omni channel digital customer experience. The conversational AI platform solutions, with a specific focus on vertical machine learning, will provide Tech Mahindra’s customers a seamless experience across their enterprise channels while improving digital customer engagement, net promoter score and customer insights.

Ram Menon, Founder and CEO Avaamo, said, “We began collaborating early in 2017 and are delighted with our successes so far. Tech Mahindra is truly a global player in the tech space. As we continue to work together, we'll help businesses around the world reimagine what is possible with conversational artificial intelligence”.

As part of the TechMNxt charter, Tech Mahindra is focused on developing platforms based on next-gen technologies like AI, machine learning, robotics, automation and the internet of things. Tech Mahindra and Avaamo partnership will bolster the TechMNxt charter globally.

    
Other Stories in this Section
 mail this article    print this article    Show and Post comment
07 Sep 2018(IST)  
Whitepaper
Maintain Business Continuity with Cisco ASR 9000 nV Technology
It is a virtual chassis solution where a pair of ASR 9000 routers acts as a single device by maintaining a single contr...read more
Simplify Your Network with Cisco ASR 9000 nV Technology
With the new Cisco Network Virtualization (nV) technology in the Cisco ASR 9000 Series Aggregation Services Routers, se...read more
Cisco Small Cell Solution: Reduce Costs, Improve Coverage
It is designed to address the challenge of mobile service coverage and to expand network capacity...read more
Other Stories of the Day