Telecom Regulatory Authority of India (TRAI) has released the “Quality of Service of Broadband Service (Amendment) Regulations, 2012 (28 of 2012)” on financial disincentives.
 
The purpose of these regulations is to prescribe financial disincentives on the service providers for failure to meet the prescribed Quality of Service (QoS) benchmarks for Broadband Services.
 
These regulations prescribe financial disincentive on Broadband Service providers for noncompliance with the benchmark at a rate not exceeding Rs. 50000 per parameter for the first noncompliance and Rs. 100000 per parameter for subsequent non-compliance of the benchmarks.
 
The regulations also provide for deterrent as financial disincentives against false reporting and delay in submission of report of the Quality of Service benchmarks.