Flytxt, the provider of Big Data Analytics powered customer experience and revenue management solutions for Communication Service Providers (CSPs), has said that it has been included in Gartner’s Hype Cycle for Communication Service Provider Operations, 2013.
 
The report is aimed to help CSP’s CIOs and CTOs assess technologies that enable them to manage costs and raise revenue by streamlining back offices, improving customer relations, supporting new business models and offering digital services. Flytxt has been mentioned in two categories, namely, Telecom Analytics and Real-Time Customer Offers Engine for CSPs.
 
Flytxt enables CSPs to generate incremental revenue, reduce customer churn and enhance customer experience by executing closed loop, integrated, real-time marketing campaigns. The company has successfully generated 2 to 7% economic impact for CSPs around the world leveraging its Big Data Analytics powered solutions and unique CTE (Consulting, Technology and Execution) based service delivery model.