Bharti Teletech Limited, which is known as manufacturer and distributor of telecom and allied products, said that it has been certified as Authorized Service Partner by video conferencing major, Polycom under its Partner Service Program.

The certificate is awarded only upon judging the commitment of the channel partner to provide best-in-class service and support including for installation. Customers can now have the added assurance that Bharti Teletech has the knowledge, training and expertise for the deployment and service of Polycom’s products. Bharti Teletech’s Polycom service tam and now cater to first level of support for the customers.

Bharti Teletech can now offer services such as maintenance, advanced services, training, software support (update & upgrade), telephone support, technical support and end-user customer support.

"We are proud to be recognized by Polycom as one of its Authorised Service Partner in this industry," said Mr Sunil Kr Goyal, CEO, Bharti Teletech. “This recognition as an Authorised Service Partner demonstrates the importance we place on providing consistent high quality service and support to customers, Now customers of Polycom will benefit with instant product service within India” he further added.

“Polycom has the broadest services coverage of any vendor in the unified collaboration market,” said Mr. Paul Newell, Director, Strategic & Technical Sales and Country Manager, India & SAARC, Polycom.  “This certification recognizes Bharti Teletech's commitment to providing consistent high-quality support in the deployment and service of Polycom solutions – ensuring customers are able to derive maximum return on their investments.”