Intelenet Global Services Pvt. Ltd. announced the launch of a new 150-seater centre in Krakow, Poland.

The centre is 35th global centre of Intelenet.

The company plans to increase the centre’s capacity to 500 seats within a year’s time. The centre will provide multilingual capabilities in German, French, Italian, Dutch, and Spanish and is capable of handling all verticals with special emphasis on BFSI and travel sectors.

Susir Kumar, managing director and chief executive officer said, “The BPO business has truly grown global over the years and clients look at outsourcing partners that can manage critical processes from multiple global locations. Aimed to enhance our European delivery capabilities, the new facility at Krakow is a step forward to augment our nearshore presence, and provide a globally integrated service offering to our clients”.

“Poland has emerged as a key BPO destination in mainland Europe, and Krakow has a rich multi-lingual talent base which made it our preferred choice for setting up our first centre in Europe,” added Mr. Kumar.