Huawei Technologies forged a new business alliance with Biometrics solution provider, PerSay following which Huawei will now be able to provide a pre-integrated Voice Biometrics enabled IP Contact Center across enterprises globally.

The integration of Huawei’s IP Contact Center product suite and PerSay’s text dependent VocalPassword™ and text independent FreeSpeech™ Voice Biometrics products were completed at Huawei’s India lab.

“Huawei is a well respected leader in the telecom industry offering world class products and services. Our relationship with Huawei creates a very powerful joint solution that customers worldwide are currently demanding. Enterprises across the globe have the need to secure the access to their contact center and PerSay and Huawei can provide that solution”, said Ariel Freidenberg, PerSay’s EVP Global Sales & Business Development.

“While more and more solution providers, system integrators, and value added resellers realize the benefits of Voice Biometrics, Huawei has taken a unique proactive approach, integrating Voice Biometrics into its product suite and offering it to its customers. With this strategic alliance, we are confident than ever that Voice Biometrics and PerSay products will play a role in every modern contact center,” added Almog Aley-Raz, PerSay’s CEO.

“We are very excited about our alliance with PerSay. Enterprises that take advantage of Huawei’s and PerSay’s solution will have the power to provide their customers with a safe, secure and convenient access when they wish to interact with the Contact Center.” said Louis Victor Jayaraj, Global Director - Enterprise Solutions, Huawei.