The Cellular Operators Association of India (COAI) welcomed the implementation of Mobile Number Portability (MNP) in India.

Sanjay Kapoor, Chairman COAI congratulated the Ministry and lauded the efforts of the industry on the successful launch of MNP, and stated that  “Inspite of the complex Indian Telecom Market, the M N P has been successfully implemented by the unified effort of the, Ministry of Communication, TRAI and the Telecom Industry.”

Sanjeev Aga, Vice Chairperson COAI, said that it is a feat not only for the Industry but for the common man as well, as MNP will provide unprecedented freedom of choice, maximize customer satisfaction and allow service providers to showcase their brand value.

Rajan S Mathews, Director General COAI stated that “Indian mobility market is a unique experience. It is the most competitive market with ten to twelve players operating in twenty two telecom circles and probably the first in the world to introduce affordability at this scale. Introduction of MNP will further pave the way for more customer freedom and choice. 

Mathews further added that “It should be appreciated that MNP is a complex process that involved huge investment by all the operators in terms of upgradation of network, procurement of hardware, software etc. However, the entire industry along with DoT and TRAI has done a remarkable job to implement MNP in a time bound manner to ensure enhanced customer satisfaction and competition in the Indian market.”