Hewlett Packard (HP) will provide IT Operations Management solutions to Indian mobile service provider, Aircel.

The solutions will compliment smooth functioning of critical applications such as CRM, billing, databases and fault management systems.

“Aircel’s rapid expansion plan across geographies requires a robust IT infrastructure that can scale up quickly and enable our business goal of becoming a dominant telecom provider,” says Ravinder Jain, CIO, Aircel Ltd. India. “The comprehensive HP Service Management solution is an ideal fit for efficient management and automation of the complex and rapidly growing IT infrastructure at Aircel.”

The solutions are part of HP’s Business Technology Optimization (BTO) portfolio and include HP Business Service Management (BSM), HP Business Service Automation (BSA) and HP IT Service Management (ITSM) solutions.

“High growth organizations often run the risk of service downtime due to the inability to track changes and additions to their IT systems. Using HP’s BTO solution, Aircel is able to support growth while enhancing service delivery, by automating routine IT management and gaining greater control of their IT environment,” comments Kamal Dutta, Director, HP Software & Solutions, HP India. “Aircel will be able to improve overall IT service delivery and operational excellence that will lead to better customer experiences.”